公司介绍

2007年4月，花旗成为首批注册本地法人银行的外资银行，成立花旗银行（中国）有限公司（以下简称“花旗中国”）。目前，花旗中国是国内领先的外资银行，在北京、上海、广州、深圳、天津、成都、杭州、大连、重庆、贵阳、南京、无锡和长沙拥有13家分行。

花旗贵阳分行将根据花旗多样化的客户基础，针对跨国企业、本地大型企业、金融机构、中小企业和零售客户的金融需求，提供一系列广泛的产品和服务。花旗的个人消费金融业务在持续领导为国内市场引进新型创新产品的同时，还将重点关注并提供全面的综合银行服务。贵阳分行将设有花旗贵宾理财中心，提供花旗享誉全球的财富管理服务。更多信息请参见花旗中国官方网站：www.citi.com.cn

Citigold Associate 个人银行部贵宾理财专员

工作地点：贵阳市

工作职责：

通过现有的个人关系网络及各种渠道开发新的银行客户

通过各种销售渠道完成每月销售指标

与分行及市场部协调合作开发市场

建立及发展良好的客户关系

任职资格：

高度诚信正直

本科以上学历；如果持有大专学历，需有2年以上与销售、金融或保险相关的工作经历

有一定的英语说、写能力

独立，进取，有良好的人际关系及沟通技巧

渴望成功并能在高压下工作

目标明确，业务至上

Credit Card Service Banker信用卡服务专员

Work Location：Guiyang City

RESPONSIBILITIES 工作职责

To provide highest level of services to customers and answer their enquiries related to card product acquisition, usage or account maintenance

To perform card acquisition application fulfillment function on application form completeness checking, customer identity verification and follow up with credit card centre/internal departments on application processing

To perform card servicing role to assist customers on plastic collection, account maintenance, repayment and other related requests

To proactive cross sell card to walk in customers when branch sales are engaged with other customers

To work with Cash Officer and Card Plastic Custodian to handle customer instant card issuance request and follow up with credit card centre throughout the whole process till plastic embossed and delivered to customer

Be responsible to deliver the latest card program details and other product information to the branch

Be responsible to do all application tracking and reporting

Be responsible for all card related administrative tasks compliance control activities

To perform tasks requested by supervisor or branch manager

向顾客提供高级别的服务，回答顾客关于信用卡申请，使用和账户维持等方面的咨询

检查客户申请表是否完整，查验客户信息是否准确，并与信用卡中心/内部各部门密切联系，跟进申请的处理

执行用卡服务角色，为顾客在用卡，账户维持，还款及其他相关要求方面提供协助

和其他本行相关业务一起，向潜在客户积极主动的交叉销售信用卡

与现金主任和信用卡管理经理共同处理顾客即时发卡的要求，并且全程跟进信用卡中心，直至信用卡完成并交付给顾客

负责向分行分享最新的信用卡项目情况以及其他相关产品信息

负责全部的申请追踪以及报告

负责所有和信用卡相关的行政类事务以及合规控制

完成分行行长或直接主管分配的其他任务

KEY REQUIREMENTS 任职要求

High Integrity

University graduate with 2-3 years' work experience in banking or customer service field.

Knowledge of branch functions and operations, security and control policies and procedures preferable

Able to work under pressure

Detail oriented, independent and proactive worker

Excellent interpersonal and communication skills

Sales and service oriented, passionate and initiative

Fluent in both oral and written English

Good PC skills especially MS Excel and MS Word

高度诚信正直

本科学历,二至三年银行或客户服务领域工作经验

了解分行运作，安全以及控制政策及程序者优先

较强的抗压能力

认真仔细，独立工作，积极主动

优秀的人际交往和沟通能力

具有销售和客户导向，热情开朗

流利的英文说写能力

良好的电脑操作能力，尤其熟悉微软数据和文字处理工具

Citigold Relationship Manager个人银行理财经理

Work Location：Guiyang City

RESPONSIBILITIES:

To outsource and develop affluent market prospects through different channels

To proactively sell and cross-sell consumer banking products and services to targeted customer to meet their financial needs

To achieve the pre-set sales and service goal under increasing customer demand and keen market competition

To establish, maintain and manage good relationship with customers and deliver highest level of service

To strictly abide by the requirements of compliance and internal control on sales activities

通过各种渠道发展市场

根据不同客户的理财需求，交叉销售各种银行产品和提供服务

在客户要求增多以及市场竞争激烈的环境下完成既定的销售与服务目标

建立,保持和管理良好的客户关系,提供高水准的服务

严格地遵守公司对于销售活动的规定和要求

KEY REQUIREMENTS

High Integrity

University graduate with minimum 4 years working experience in banking, sales and client service.

In-depth knowledge of the enlisted products and services and the related branch operations and procedures, system and technology

Goal oriented and able to work under pressure

Good service attitude and strong sales-driven

Good interpersonal communication and telesales skills

Comprehensive knowledge of compliance and security policies and procedures

Knowledge on financial market and economic trend

高度诚信正直

本科学历,四年以上的银行,销售以及客户服务方面的工作经验

熟悉银行产品和服务内容，了解分行销售的流程和系统等等

目标导向,能够在压力下完成工作

良好的服务态度以及积极的进取心

好的人际关系,沟通能力,以及电话销售能力

熟悉并遵守各项公司规定与流程

投递简历

对以上职位有兴趣者，可以通过以下方式投递简历：

1.本网站直接投递；

2.发送电子邮件至 hr.guiyang@citi.com；

更多信息请查看贵州省银行招聘考试网