A I have a complaint to make. The bill you sent me was incorrect. What's more, it isn't the first time
我要投诉。你们寄给我的帐单错了。况且，这也不是第一次了。
B Well, I must apologize, madam. We have new computers here, you know.
啊，我向您道歉，夫人。我们这里刚用了新电脑。
A Don't you think it's about time you got them working properly?
难道你们不认为是时候让它们正常工作了吗？
B I agree entirely. I assure you it won't happen again.
我完全同意。保证不会再发生这种事了
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